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Refund Policy

Returns

  • Returns are only accepted if:

    • The item is unused, unopened, and in original condition

  • Customers are responsible for return shipping costs

Refund Process

  • Refunds will only be issued after the returned item is received and inspected

  • Once approved, refunds will be processed to the original payment method

Non-Refundable Situations

  • Opened or used items

  • Items returned damaged due to improper packaging

  • Orders shipped via standard (untracked) shipping

Lost Packages

  • Standard Shipping: No refunds or replacements as we can't track them

  • Tracked Shipping: Eligible for investigation and possible refund depending on courier outcome

Exchanges

  • We do not offer exchanges at this time

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